Insights to Performance Excellence in Health Care 2000

Insights to Performance Excellence in Health Care 2000

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Who do you consider to be your top competitors, and how does your planned performance compare to theirs and/or similar providers? a€c How do you ... How do you know what your former, current, and potential patients/customers expect of you? ... Describe the training you provide to patient/customer-contact staff. ... What do you do with feedback from patients/customers regarding health care services?


Title:Insights to Performance Excellence in Health Care 2000
Author: Mark L. Blazey
Publisher:Asq Press - 2000
ISBN-13:

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